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Influencing and Negotiating

  • About This Course
    As a manager, you will often be in a position of authority and have control over the work that happens around you. You may be delegating tasks to certain individuals, instructing your team as a whole or working out the next steps you need to take for business success. However, there will be times when you won’t have this authority. For example, you may need to negotiate with a customer or persuade a colleague to accept an idea you have. This may seem easy enough, but effectively negotiating with, and influencing, others can be tricky. That’s why Influencing and Negotiating has been created: to help you develop and hone your negotiating and influencing skills so that you can be taken seriously in the world of work. With Influencing and Negotiating, you’ll be able to influence and negotiate with ease and become an effective leader who can make a positive difference to any workplace.    

    Who is this course for?
    Influencing and Negotiating has been created for new managers who want to develop, or improve, their influencing and negotiating skills. However, it may also benefit more experienced managers who feel that they need to refresh their knowledge on the subject in order to work more effectively with others and achieve their objectives. 

    What will you get from this course?
    Influencing and Negotiating will teach you everything you need to know to master the art of negotiation and influencing. You will have the confidence and skills to get your point across clearly to your colleagues or staff and persuade them to embrace new ideas in order to achieve determined business goals. You’ll also understand how to appropriately negotiate with others in order to resolve any issues and find solutions that satisfy each individual party.   

    When you have completed this course, you will be able to:
    • Identify the factors that can influence people’s behaviour and attitude 
    • Use negotiation skills to resolve conflicts and find solutions that benefit all involved 
    • Utilise a range of verbal and non-verbal techniques to encourage others to accept your ideas or objectives 

    Course features 
    • Case study-based material for an engaging study programme 
    • Bookmark feature so you can easily return to certain pages  
    • Notepad feature where you can type in your thoughts 
    • Additional resources so you can take your study further 
    • Printable material so that you can continue your study without a wifi-connection
    • Glossary of useful terms 
  • Course lessons
    • Introduction to Influencing and Negotiating  
    • Influencing Others
    • Negotiating Skills
  • Accreditation

    This course has been accredited by Online Academies. On successful completion of this course you will be able to download or print off a PDF of your Online Academies Certificate (please note: you will also be given the opportunity to have a hard copy of the certificate printed off and posted out to you for a small additional charge). If you would like to view a sample of the certificate, please click here.

    On completion of your course you will also be able to have your certificate endorsed and accredited by TQUK for recognised CPD Hours.

    Training Qualifications UK (TQUK) are an Ofqual regulated awarding body. They pride themselves on being the most agile and forward thinking awarding body in the UK. TQUK provide independent endorsement of our CPD courses giving learners assurance that their course will help them gain the necessary skills and experience in their chosen subject area.



    At the conclusion of each module there is a multiple choice question assessment. This will help you remember the main points of the lesson and act as a check that you have retained the essential knowledge and understanding of that particular section. The results can be seen instantaneously and you can correct wrong answers. When the result is satisfactory you can progress to the next module.

    Course Outcomes

    Once you have successfully completed all the modules for your course you will be awarded:

    A Diploma issued by Online Academies

Great that it can be completed in your own time

My Animal Psychology Diploma was a well written and informative course. Easy to follow and complete. Great that it can be completed in your own time, allows for day to day activities to be undertaken and study to fit in when it can.

Great experience friendly and helpful staff
Confidence Booster
Excellent course and feedback

I have just completed a Reflexology Diploma Course and also took the exam on completion. The course itself was excellent and in particular I liked the test at the end of each lesson. It refreshes your memory of what you have been studying. The Anatomy and Physiology was the hardest part of the course but with plenty of studying it is achievable. The final exam which you pay for if you want to t...

Fantastic and so well set out

I recently brought the veterinary nurse assistant diploma. The course was quickly uploaded into my account, and I started it straight away the sections were set out in a easy to read way and the tests were multiple choice. Once I had finished all the sections I was offered the credited course at a cheaper price which, I took. There were plenty if question and was all essay related. Once I sent ...

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Well worth the money!

Excellent opportunity. Highly recommended. Recognised qualifications at the end another personal achievement to add to your portfolio/CV.

Very clear and informative course
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The best online course I have experienced

I was able to complete the course at my own pace at a time that met my needs. I would and have recommended the course to my friends and I have been able to tell them about my learning experience and how my confidence grew as I progressed through the course.

Professional and helpful - 100% would use again!

I took the online Level 3 Dog Grooming course with the final exam at the end. I know it is just an online course with no practical skills required but this is the next best thing! It provided me with amazing resources and informative modules of different areas. I found this course very good and would definitely recommend it!

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Why you should learn with us - Our Accreditors
  • TQUK
  • CMA
  • XO