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Delivering Quality

TQUK
£199.99
£30.00
  • About This Course
    In today’s competitive and ever-expanding marketplace, the quality of products and services is an important factor in the success, profitability and longevity of any company or business. Delivering Quality is an e-learning course that introduces you to the world of quality control, including the definition of quality, the official guidelines that determine it and the measures that can be put in place to monitor, and maintain, high standards of service. With the help of this course, you’ll be able to make a positive difference to the service you provide in no time at all.  
     

    Who is this course for?
    Delivering Quality is designed for anyone working for an organisation that provides either a service or a product to customers. Whether you’re a production manager or involved in quality management, it is important to understand the basics of quality standards within your workplace so that you can deliver the best service or product possible. If you want to help secure high levels of customer satisfaction and business success, Delivering Quality will get you started. 
     

    What will you get from this course?
    Delivering Quality will equip you with the knowledge to supply customers with an excellent quality product or service. You will understand the importance of delivering quality and be able to measure standards within your own organisation, whilst using a variety of tools to develop and enhance the calibre of your finished product. You’ll be able to provide an outstanding service and will be well on your way to beating any competition offering similar services or products.   
     

    When you have completed this course, you will be able to:
    • Define ‘quality’ 
    • Improve quality standards within your organisation 
    • Identify the standards that exist to measure quality and the guidelines given by the British Standards Institute (BSI) and the International Organisation for Standardisation (ISO)
    • Use a variety of systems and tools to analyse the quality of your service or product
    • Understand the concepts of quality assurance, quality control, continuous improvement and quality management 

    Course features 
    • Case study-based material for an engaging study programme 
    • Bookmark feature so you can easily return to certain pages  
    • Notepad feature where you can type in your thoughts 
    • Additional resources so you can take your study further 
    • Printable material so that you can continue your study without a wifi-connection
    • Glossary of useful terms 
  • Course lessons
    • Introduction to Delivering Quality
    • What is Quality?
    • Making Quality Happen
  • Accreditation

    This course has been accredited by Online Academies. On successful completion of this course you will be able to download or print off a PDF of your Online Academies Certificate (please note: you will also be given the opportunity to have a hard copy of the certificate printed off and posted out to you for a small additional charge). If you would like to view a sample of the certificate, please click here.

    On completion of your course you will also be able to have your certificate endorsed and accredited by TQUK for recognised CPD Hours.

    Training Qualifications UK (TQUK) are an Ofqual regulated awarding body. They pride themselves on being the most agile and forward thinking awarding body in the UK. TQUK provide independent endorsement of our CPD courses giving learners assurance that their course will help them gain the necessary skills and experience in their chosen subject area.

     

    Assessment

    At the conclusion of each module there is a multiple choice question assessment. This will help you remember the main points of the lesson and act as a check that you have retained the essential knowledge and understanding of that particular section. The results can be seen instantaneously and you can correct wrong answers. When the result is satisfactory you can progress to the next module.

    Course Outcomes

    Once you have successfully completed all the modules for your course you will be awarded:

    A Diploma issued by Online Academies

WHAT OUR STUDENTS SAY
corndexter
Great experience friendly and helpful staff

Brilliant learning experience! The staff are incredibly quick to respond to queries! No matter how many questions you have they are more than happy to help. Usually replied within minutes! I did a foot health practitioner course diploma 4. The module is sometimes difficult to understand as it is written in technical terms but nothing that is too difficult to understand. I did the fast track cou...

unicornamoeba
Well worth the money!
SarahJBailey
Fantastic, I'm on top of the world
johnsa908
Confidence Booster

I was given Criminology for beginners course as a Christmas present, would never have thought of doing it myself but I have enjoyed it so much. It was so easy to do and very hard to put down. It’s like reading a good book then having a test on it. There is no pressure, no tutor hurrying you up and no time limits on the tests, just how learning should be. The written report I received after the ...

kernelcapella
Excellent experience

I am totally satisfied with my courses. They give the flexibility of studying from home by pursuing a career at my own pace.

bbSutton314
Great informative course
railsboft
Great that it can be completed in your own time
susans35485
Excellent course and feedback

I have just completed a Reflexology Diploma Course and also took the exam on completion. The course itself was excellent and in particular I liked the test at the end of each lesson. It refreshes your memory of what you have been studying. The Anatomy and Physiology was the hardest part of the course but with plenty of studying it is achievable. The final exam which you pay for if you want to t...

Caseycoughlan
The best boost for anyone

thoroughly enjoyed this course. There was no rush and I could take it at my own time. I am visually impaired and this has boosted my confidence immensely. I had no trouble with any of the modules. Mostly it was my not reading the question properly, so that is why I made the mistake I did. Thank you for the chance to prove myself as a person in my own right. When people know you have a disabilit...

andreaweber
Very interesting course
signsnazzy
Very clear and informative course
wheatweek10
Great study, own pace, actionable feed/bk

was very impressed, overall the course has good content, easily digestible. I love online studies as you can go as quickly or slowly as you want, online tutors to help answer any questions. I think that the units, could have better quality content, broken into easier formatted module titles. Nice comments returned on improvements and context to think in own life scenarios! They certainly give ...

Cdkc
The best online course I have experienced

I was able to complete the course at my own pace at a time that met my needs. I would and have recommended the course to my friends and I have been able to tell them about my learning experience and how my confidence grew as I progressed through the course.

RiceFlatly
Fantastic and so well set out
Morse121
Professional and helpful - 100% would use again!
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Why you should learn with us - Our Accreditors
  • TQUK
  • UKRLP
  • CMA
  • XO