Communication Skills

Course Details

Course category: Employability Skills

Location: Online, self-paced, self-assessed

Duration: 12 months

Cost: £199.99

Qualification: Online Academy Certified Diploma

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About This Course
In any job, you will need to communicate with others. That’s why excellent communication is desirable to employers and an essential skill to possess. How you communicate and present yourself could make the difference between career success or failure. So, it’s safe to say that communication is very important. Whether you’re face to face with customers at work or looking to bag your first job, good communication skills are needed to impress. Are yours a little rusty? Don’t panic. Communication Skills will take you from communication novice to expert in no time.

Who is this course for?

Communication Skills is aimed at young adults, aged 19 or below. It has been designed for anyone who wishes to improve their communication skills to help them make a good impression at interview or improve their performance in the workplace.

What will you get from this course?

Upon course competition, you will be a communication master. You’ll be able to communicate appropriately with others and adapt your communication depending on the circumstance, thereby making an excellent impression on employers and those around you. This may help to boost your employability and will enable you to thrive in any working environment.

When you have completed this course, you will be able to:
- Define the different forms of communication
- Speak clearly and politely
- Improve your telephone etiquette
- Attentively listen to others
- Adapt your communication depending on the environment and situation
- Use appropriate language when providing information or when asking for help
- Understand how body language and tone of voice contribute to communication
Course features
- Glossary of useful terms relating to work, behaviour and communication
- Additional resources so that you can take your learning further
- Case studies and success stories that bring the material to life
- Questions throughout to test your understanding
- ‘Practice makes perfect’ section to put your knowledge into context
Course lessons
- Everything you wanted to know about:
- - Talking
- - Body Language
- - Questions
- - Using the telephone
- Practice makes perfect
- Success stories

Accreditation

This course has been accredited by Online Academies. On successful completion of this course you will be able to download or print off a PDF of your Online Academies Certificate (please note: you will also be given the opportunity to have a hard copy of the certificate printed off and posted out to you for a small additional charge). If you would like to view a sample of the certificate, please click here.

Online Academy work with Quality Licence Scheme (Quality Licence Scheme). The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

Assessment

At the conclusion of each module there is a multiple choice question assessment. This will help you remember the main points of the lesson and act as a check that you have retained the essential knowledge and understanding of that particular section. The results can be seen instantaneously and you can correct wrong answers. When the result is satisfactory you can progress to the next module.

Course Outcomes

Once you have successfully completed all the modules for your course you will be awarded:

A Diploma issued by Online Academies

WHAT OUR STUDENTS SAY

susans35485

Excellent course and feedback

I have just completed a Reflexology Diploma Course and also took the exam on completion. The course itself was excellent and in particular I liked the test at the end of each lesson. It refreshes your memory of what you have been studying. The Anatomy and Physiology was the hardest part of the course but with plenty of studying it is achievable. The final exam which you pay for if you want to t...

Cdkc

The best online course I have experienced

unicornamoeba

Well worth the money!

andreaweber

Very interesting course

Really worth doing this course it gives a better understanding of autism and the strategies and what the path is to help others to put in place proper plans to suit each individual and there needs and giving them a voice it was tough course but with research and determination I found it interesting glad I completed it. Well worth doing, it takes a lot of hard work and a good attitude to complet...

kernelcapella

Excellent experience

I am totally satisfied with my courses. They give the flexibility of studying from home by pursuing a career at my own pace.

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Fantastic, I'm on top of the world

signsnazzy

Very clear and informative course

corndexter

Great experience friendly and helpful staff

Brilliant learning experience! The staff are incredibly quick to respond to queries! No matter how many questions you have they are more than happy to help. Usually replied within minutes! I did a foot health practitioner course diploma 4. The module is sometimes difficult to understand as it is written in technical terms but nothing that is too difficult to understand. I did the fast track cou...

bbSutton314

Great informative course

I have done 3 courses now, 2 on dog grooming and one on human anatomy. All have been at my own speed. The modules allow me to pick it up and do when i have a spare 40 minutes. The end of module questions give me the revision i need to make sure it sunk in. I’m pleased with what I have achieved on these courses and would recommend them.

wheatweek10

Great study, own pace, actionable feed/bk

RiceFlatly

Fantastic and so well set out

railsboft

Great that it can be completed in your own time

My Animal Psychology Diploma was a well written and informative course. Easy to follow and complete. Great that it can be completed in your own time, allows for day to day activities to be undertaken and study to fit in when it can.

Morse121

Professional and helpful - 100% would use again!

I took the online Level 3 Dog Grooming course with the final exam at the end. I know it is just an online course with no practical skills required but this is the next best thing! It provided me with amazing resources and informative modules of different areas. I found this course very good and would definitely recommend it!

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The best boost for anyone

johnsa908

Confidence Booster

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